Clients

We are honored to have served over 100 global clients since 1995. With an average client relationship of 10 years, we are dedicated to delivering excellence consistently over time.

Other Client List

Below are summaries of training and change programs we have conducted. They range from strategy development to culture change to building agile teams.

To deliver each program required focus on specific issues. Rigorous preparation and understanding the client's business and people beforehand was critical to success.

Fortune 50 Oil Company
Culture change and teamwork
The Thailand subsidiary of this client asked us to implement its global leadership and culture change program as a way of managing through change and volatility. In a series of three-day, full immersion workshops, we trained the top 200 leaders on how to self-manage and lead teams through change. We focused on practicing skills such as empowering, collaboration and team problem-solving, and how to apply them back on the job.

Large French Pharmaceutical
Competing for OTC market share
For the Indochina operation of this client, we assisted in business planning by identifying growth priorities, cross-border synergies and how to drive change and expedite execution. Explored opportunities to re-position and strengthen brand impact on consumers, penetrate new segments and work more cost-effectively.

Magic Circle Law Firm, London
Seeking direction and synergies
We collaborated with this Firm's 75 Global Banking Practice Partners to develop a three-year strategy to guide its international brand and services development. This was an iterative process, working with Partners individually and in small groups to agree on a general approach and principles for development and change. One key challenge was translating and differentiating services and brands internationally, while retaining a strong global identity.

Thai Conglomerate
Transforming a business
In this six-week consulting project for a subsidiary operation, we developed a strategic vision and optional operating models to help transform this business from a commodity to a global branded business. We evaluated and debated strengths and weaknesses, competitive factors and client capabilities as a first step in helping this client pivot on strategy and move up the value chain.

$3 Billion Cleaning & Hygiene Company
Making the matrix organization structure work
During this senior management workshop for its Asia Pacific operation, we discussed potential issues impeding the matrix organization structure from operating with agility. For example, conflicting functional/line targets, lack of shared accountability, role ambiguity, insufficient processes and too many priorities.

Canadian Life Insurer
Improving strategic planning and execution
We assisted the subsidiary operations for this client in seven countries here in Asia to define and align business strategies and to build high performing teams. As consumer needs have changed, the challenge was to orchestrate change within each subsidiary to ensure smooth execution across difference functions.

World's Biggest Hotel Chain
Ownership for customer service
We created and facilitated the "MICE Advisory Board" for this Hotel Chain's Asian Region operations. Over five years, we assisted this client run bi-annual Advisory Board meetings, which were composed of its top executives working in partnership with its 15 best customers across Asia. The objective of the Advisory Board was to serve as a win-win forum to brainstorm innovative service ideas, resolve customer pain points, and build loyalty.

$60 Billion Consumer Product Company
Aligning functions with strategy
We worked with the Board of Directors of this Asian subsidiary to align its functional strategies with overall company goals. We debated and agreed both operating and capability development priorities and how each Board member needed to work differently with his/her colleague to achieve better results. As part of this program, we set win-win agreements between directors to reinforce collaboration and commitment.